Home Heating Oil Benefits
Suffolk Oil provides you with the same high-quality #2 home heating oil that you’d get from a full-service provider.
Frequently Asked Questions
A list of frequently asked questions from our customers about home heating oil and our home oil fuel services.
Welcome to SuffolkOil
SuffolkOil Home Heating Oil Delivery
Oil Burner Service
We recommend Donlon Brothers Heating & Cooling, Inc. for all your heating system maintenance needs. The staff at Donlon Brothers is qualified to handle all jobs – from the simplest fix to the more complex multi-zone systems. Below is a partial list of the services offered by Donlon Brothers.
- Boiler / Oil Burner Tune-ups – Keep your unit running at peak efficiency!
- ‘No Heat’ Oil Service Calls
- Boiler / Oil Burner Replacements
- Warm Air Furnace Replacements
- Water Heater Installations
- Indirect Water Heater Installations
- Fuel Oil Storage Tank Replacements
- Repair or Replacements of Oil Tank Vent Alarms and Whistles
- Baseboard Heating Installations
You will find Donlon Brothers service rates to be extremely competitive. In addition, we are pleased to announce that Donlon Brothers offers a $25 discount on their service contract to SuffolkOIL customers. The savings just keep adding up!
Contact Donlon Brothers today at 631-599-2990, and put their 4 generations of heating knowledge to work for you.
Order Oil Online
What some of our customers are saying about us.
“Thanks so much for the quick service, you guys are great!” S.K. – Smithtown, NY
“Ordering online was easy.” M.G. – Huntington Station, NY
“Excellent service all the way around!” M.O. – Manorville, NY
“The delivery is always prompt.” M.G. – Central Islip, NY
“This is an excellent website. ” A.G. – Lake Grove, NY
“Your website is very user friendly.” G.M. – West Babylon, NY
“It was fast and easy last time so I decided to come back.” M.M. – Shirley, NY
“This is a great system; I will be using you for all my properties.” D.M. – Westhampton Beach, NY
“It’s very user friendly and the speed of delivery is fantastic.” G.K. – Holtsville, NY
“Very easy to navigate.” M.L – Eastport, NY
“Great service and ordering oil online, I love it!” S.M. – Port Jefferson, NY
“Great site – decent prices!” T.M. – Huntington, NY
“I love it.” C.E. – Huntington, NY
“Great job.” M.S. – Middle Island, NY
“I love that I can order oil online. It is incredibly convenient. Thank you for the wonderful service.” D.G. – Ronkonkoma, NY
“I’m very pleased with the service.” S.C. – Yaphank, NY
“I have recommended this site to others.” J.D. – Medford, NY
“I think you guys are great!!!One of my best online finds!!!” D.C. – Holbrook, NY
“Last order was great! Let’s do it again!!!” L.S. – Shirley, NY
“Thank you guys for being so reliable.” S.C. – Yaphank, NY
“Easy to use and great service every time!” J.W. – Selden, NY
“Easy ordering and competitive pricing.” R.J. – Calverton, NY
“You guys are awesome. R.K. – Smithtown, NY
“Always a great experience.” D.P. – Kings Park, NY
“Excellent website and easy to use.” A.N. – Shirley, NY
“Fast and reliable supplier of oil – thanks.” G.S. – Hicksville, NY
“Wish I had known about this before.” C.L. – Calverton, NY
“Such a great service and I love being able to order online!” D.G. – Shirley, NY
“I love using this company. Great prices, efficient and timely service. I won’t use anyone else.” S.A. – Nesconset, NY
“Very convenient.” G.M. – Northport, NY
“You make this very easy!” J.M. – Bayport, NY
“I love the cash/credit same price.” D.R. – Huntington Station, NY
About Us & Benefits
SuffolkOil is an online pioneer in providing home and business heating oil. We specialize in the retail sale of fuel and heating oil to homeowners seeking internet-efficient ordering, no-frills pricing, an array of payment options, and reliable delivery of our high-quality product. SuffolkOil is the online outgrowth of more than 50 years of experience in traditional fuel oil distribution.
Oil heat and keeps you and your family warm all winter. SuffolkOil now provides you with easy access to the best prices on quality home heating oil. If you live in our service area, you can quickly and easily visit SuffolkOil and order our home heating oil!
The benefits of buying oil from SuffolkOil.Com are many:
Best possible price saves you money! It’s pretty hard to find a better price and a better deal than you will find on SuffolkOil. High-quality #2 heating oil – SuffolkOil provides you with the same high-quality #2 home heating oil that you would get from a full-service dealer. Easy online ordering: Whether you’re at work or at home, you can place your home heating oil order in a breeze through our proprietary ordering process 24/7.
Frequently Asked Questions
Frequently Asked Questions
When will I receive my delivery?
You can expect your delivery in 1-2 business days. We do not deliver on Sundays or Holidays. During the cold and winter months (11/1 to 4/30) orders placed before 5 PM on Friday, will be delivered on Saturday. We do not make Saturday deliveries during the summer months (5/1 to 10/31).
My tank did not take all the oil I ordered, when will my credit/debit card be credited?
You can expect a credit to be posted back to the card you used to place your order within 15 business days from the date of your delivery.
Does SuffolkOIL provide burner service?
SuffolkOIL has partnered with Donlon Brothers Heating & Cooling, Inc. (641) 599-2990 to provide for your heating system needs. Please see our Burner Service page for more information about the services Donlon Brothers offers.
I noticed the price dropped after I placed my order. Can I have it at the lower price?
Prices are set at the time you place your order not when fuel is delivered. You wouldn’t want us to raise the price if it went up after you placed your order, would you?
I want to pay the driver cash but I cannot stay home to wait for the delivery. What can I do?
If you elect to pay cash, someone must be home when the driver arrives.
Why is the price on the website different from the price advertised in the newspaper?
Prices are given to the newspaper several days before printing. The website always reflects up-to-the-minute pricing.
What is COD (Cash On Delivery) Fuel?
COD fuel is simply purchasing heating oil on a delivery-to-delivery basis. You as the consumer can choose the fuel oil company of your choice and order at your own convenience. With today’s high cost of living, most consumers are on a tighter budget than ever before. It makes economic sense to be in control of your own oil deliveries. You decide how many gallons to order and when you want it.
Why purchase COD Heating Oil?
COD fuel is the same principle as filling up your car at the gas station. Certainly, with all of the choices of gas stations out there, you wouldn’t want to commit yourself to a long term contract with only one. Plus, when you go to the gas station, they don’t force you to top off your tank. You simply stop the pump at your convenience or at a dollar amount that suits your budget at the time (especially now where prices have exceeded $2.00 per gallon.) COD fuel gives you the same flexibility.
When I purchase oil on a COD basis am I getting inferior quality oil?
No. In fact, all fuel companies purchase their oil from the same places regardless of how large or small the company is. If you were to visit an oil terminal where fuel companies purchase the oil, you would see a variety of different companies (large and small) waiting in line to load the same oil onto their trucks.
How can I be sure that I received the proper amount of oil I ordered?
Every oil truck has a meter that prints out the amount of gallons delivered. These meters are locked and sealed by the County Department of Weights & Measures. Meters are inspected frequently and resealed annually.
How can SuffolkOil charge so much less per gallon than other companies?
SuffolkOil’s fuel prices are less expensive because they do not include a repair service contract or hidden finance charges for monthly billing cycles. Most large companies that offer “free” service contracts must factor in the costs for repair technicians, repair vehicles, truck fuel, burner parts and a myriad of other factors and then add them to the fuel price. Unfortunately, if you do not have burner problems of your own, your hard-earned money is paying to have someone else’s burner repaired.
Do I need a service contract if I purchase COD fuel?
No. You do not need a service contract to purchase COD fuel, but the choice is yours. Most COD companies have their own service department or work directly with a reliable service company that can offer you a service contract. Some consumers feel that a service contract can offer peace of mind, yet some consumers would rather pay for service as needed just like their oil deliveries.
Is it true that COD companies are not licensed or insured?
No. The oil industry is closely monitored by the state. All oil companies must be licensed and properly insured or they will not be able to load their trucks at the oil terminal. Also, the state performs a background check on all applicants prior to receiving a license to deliver oil.
How often should I service my oil burner?
You should have your heating system tuned up once a year by a professional. A properly-serviced system can pay for the price of the tune-up over the course of the heating season in fuel savings and also help prevent untimely breakdowns or other major problems.
If you have an emergency situation please contact us by phone at 631-924-4030.
PO BOX 692
Yaphank, NY, 11980